Shipping policy

Shipping Policy

Thank you for shopping with Marchello.

Processing Time

All orders are processed within 1–3 business days after your order is placed. Once your order has been processed, it will be prepared for shipment.

Shipping Time

We proudly offer free worldwide shipping.

Estimated delivery time:

  • United States: 6–12 business days

  • International: Delivery times may vary depending on the destination country and local customs.

Please note that shipping times are estimates and may occasionally be affected by factors beyond our control, such as customs clearance, weather conditions, holidays, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for orders delayed or lost due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact us at crossamerican6@gmail.com. We will do our best to assist you and work with the shipping carrier to resolve the issue.

Contact

If you have any questions about shipping, please contact us at:

Email: crossamerican6@gmail.com